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Return and Refund Policy

At StudyGuideIndia.com, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you i.e.

You are completely protected. StudyGuideIndia.com offers a 7 days return guarantee for all such items.

  • Defective
  • Damaged

We will also not be able to accept the return if product

  • Is used
  • Exhibits physical damage to the product

1. What is the return period of an item?
Items should be returned within 7 days of receiving the product.

2. How do I return the product? Whom should I contact?
It's very simple; within 24 hours of receiving a product, you can request a return via email at books@StudyGuideIndia.com or over phone at customer care number 044-3296 3132.

3. When will I get the replacement or refund?
We initiate the replacement or refund within 2 working days of receiving the product at our end. For refunds it takes upto 2 weeks for the amount to get credited in your account after we have initiated the refund. The refund/replacement may get delayed or declined if the product received by us is not as per your claim or you have not written StudyGuideIndia.com order number on the package.

4. Do I need to send the product ?
Yes

5.Will you refund the courier charges if I send the product back to you at my cost?
Yes

PLEASE CALL AT (044) 3296 3132 between Monday to Friday (10:00am and 5:00pm) OR MAIL US AT books@StudyGuideIndia.com, if you have any queries or concerns about our returns and exchange policy.

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